Fastest craving relief paired with a behavioural support app
Benefits:
The 1st Connected* craving relief Spray in the world.*by technology to an app
Uses Near Field Communication (NFC) technology to connect to a behavioural support app so you can track your progress against a personalised quit plan, to help you quit for good.
QuickMist SmartTrack™ makes you 2.5x more likely to quit* *Tonnesen P, et al. Efficacy and safety of a novel nicotine mouth spray in smoking cessation: A randomised, placebo-controlled, double blind, multicentre study with 52-week follow up
Fine nicotine mist spray
Fresh mint flavour
Quick absorption into the body for fast cravings relief - Starts to relieve cravings from 30 seconds
Replaces up to 150 Cigarettes for great value
1mg of nicotine per spray
Each Quickmist spray bottle contains 150 spray
Nicotine spray may be used to: 1. Stop smoking abruptly, or, 2. Cut down smoking before stopping.
Use in conjunction with the Nicorette® Stop Smoking app to:
Tap and track your NRT usage
Set personalized goals and structure your quit plan
Nicorette Quick Mist Nicotine Mouth Spray is a quit smoking aid. Nicorette mist spray offers fast relief from nicotine cravings and withdrawal symptoms.
Directions:
Spray:
When cravings hit, spray mouthspray once under the tongue or inside cheek
For best results do not swallow for a few seconds after spraying
QuickMist SmartTrack™ starts to relieve cravings from 30 seconds*
Tap:
Download the Nicorette®Stop Smoking App
Tap and hold the back of the spray to your phone (tap to the top of your iPhone and to the back of your Android)
This will log each use of your QuickMist SmartTrack™ spray
When you’ve run out of your QuickMist SmartTrack™ spray, you can buy a new spray and simply continue to tap and track the same way as before
Track:
Become more aware of your triggers & urges to smoke
Visualise your progress to motivate you to stay on track with your quit
Gradually reduce your QuickMist SmartTrack™ usage when you feel ready
Push the black button down until you can push it lightly inwards.
While pushing the button in, slide upwards and continue until the top of the dispenser locks into place.
Before using for the first time, prime the pump by pressing the top firmly into a tissue until a fine mist appears. If you don’t use the spray for a couple of days, you may need to repeat this step.
Press the top of the dispenser firmly to release one spray into your mouth either under your tongue or on the inside of your cheek, avoiding your lips.
For best results, wait a few seconds before swallowing. Do not inhale the spray – it shouldn’t spray into your throat. The nicotine will pass rapidly into your body through the lining of your mouth, relieving your craving to smoke without giving you the “buzz” of smoking a cigarette.
To close the dispenser, slide the button down until it can be pushed slightly inwards. Then, while pushing in, slide down to lock.
Ready to quit smoking? Use the spray whenever you feel the urge to smoke to help you quit for good. Over time, you’ll need to use the nicotine spray less in order to control your cravings and withdrawal symptoms.
If your cravings do not disappear with one spray, use a second one.
If you overuse QuickMist, you may experience side effects. They may include nausea, salivation, headaches, abdominal pain, sweating, hearing disturbance, diarrhea, dizziness, or weakness. If you get any of these symptoms, contact a doctor or your nearest emergency department as soon as you can.
Stopping Smoking Immediately
Week 1-6: Use 1-2 sprays when you would normally smoke a cigarette or have cravings to smoke (1-2 sprays every 30 minutes to 1 hour). Do not use more than 4 sprays/hour for 16 hours or 64 sprays/day.
Week 7-9: Start reducing the number of sprays per day.
Week 10 to 12: Gradually reduce to 2-4 sprays per day and then stop use.
Cutting Down on Smoking
Gradually increase mouth spray use (do not use more than 4 sprays per hour for 16 hours, or 64 sprays per day) and reduce smoking with the aim of stopping by 6 months. If you have not cut down at 6 weeks or stopped at 9 months, see your doctor or pharmacist.
Dual Support
If you have relapsed with a single nicotine replacement therapy (NRT) or if you have cravings with a single use NRT, you could try the Dual Support method.
Use NICORETTE nicotine mouth spray in addition to NICORETTE Nicotine Patch, for better craving relief. Use the NICORETTE Nicotine Patch as directed for all day craving relief and use 1-2 sprays of NICORETTE QuickMist to relieve breakthrough cravings (do not use more than 2 sprays per hour for 16 hours, or 32 sprays per day). After 12 weeks reduce the use of nicotine patch or mouth spray.
Store below 25ºC.
Ingredients:
Nicotine 13.6 mg/mL. Alcohol 12.3% v/v.
Warning and Disclaimers:
Ask your doctor or pharmacist before use if you:
Are pregnant or breastfeeding
Are under 18 years of age
Are taking any other medicines
Have uncontrolled high blood pressure
Have a stomach ulcer
Have kidney or liver disease
Take insulin for diabetes
Have an overactive thyroid
Have adrenal gland cancer
Do not use unless a doctor has told you to if you have had a stroke or you have heart or circulation problems.
Do not use
If you are hypersensitive to any of the ingredients
I can't get my phone/QuickMist SmartTrack™ to track usage in the Nicorette® Stop smoking app, why?
NICORETTE®QuickMist SmartTrack™ uses Near Field Communication (NFC) technology – this is the same technology used for contactless payments, so you can use it as you would when using Apple Pay or making contactless payments on your card.
Firstly, make sure that your phone is compatible with the product: iPhone 7 and more recent models support NFC but please refer to your phone’s settings if you’re not sure. iPhone users will require iOS 11 and above. The majority of latest Android devices support NFC already, please make sure you have enabled NFC in your phone settings.
The next thing to check is that you’ve downloaded the NICORETTE®Stop Smoking app and that you’ve set up your profile on the app. You can download the apphere.
Lastly, check that your phone is unlocked and that you’re tapping the back of the product to the correct part of your phone. For example, if you have an iPhone ensure the back of the cannister is held against the top of the back/front of your phone. Whereas if you have an Android make sure you tap to the back of your phone. If you have a phone case on, remove this to see if it is blocking the connection of the product to your phone.
For some phone models, you may also need to have the app open already.
Can I track my usage when my phone is locked/app is not open?
You can’t track usage when your phone is locked – this is to ensure you don’t accidentally track additional usage. Some phone models support tracking when the app is not open. If your phone supports this, just tap the back of the cannister to the back of your phone as you usually would, and a small window will pop up asking if you want to track one usage; you must click yes to track.
Which phone models does the product work with? Is the tracking function available for iPhone/Android?
NICORETTE®QuickMist SmartTrack™ is compatible with mobile phones that support the use of NFC (near field communication): iPhone 7 and more recent models support NFC but please refer to your phone’s settings if you’re not sure. iPhone users will require iOS 11 and above. The majority of latest Android devices support NFC already, please make sure you have enabled NFC in your phone settings.
iPhone 7, 7 Plus, 8, 8 Plus and X users must open the app to record a spray. Press '+' and select 'Quickmist SmartTrack'. Tap and hold your phone against the NFC chip on the mouthspray label after every spray.
How does Near Field Communication (NFC) technology work?
A Near Field Communication (NFC) chip is housed in the back of the NICORETTE® QuickMist cannister. You may not have heard of this term but it’s likely that you use it or have seen people use it - this is the technology you find in contactless cards and utilised in Apple pay. When the NFC chip is in close proximity to the back of your phone it tracks one spray from your Nicorette® QuickMist SmartTrack™ in the NICORETTE® Stop Smoking app. You can find more information on how to use the product within the NICORETTE® Stop Smoking app.
How can I track my Nicotine Replacement Therapy (NRT) usage?
To track your NRT usage, tap the back of the Nicorette® QuickMist SmartTrack™ cannister to the back of your phone. Your phone should be unlocked and on some phone models, you will also need to open the NICORETTE® Stop Smoking app. A window will pop up asking if you want to track a usage, you must click ‘yes’. If you have done so by accident, click ‘cancel’ instead. Every tap tracks one spray used from the cannister, so if you tap the product to your phone 3 times, 3 sprays will be recorded in the app. It is also possible to manually record a usage by clicking on the “+” icon on the navigation bar at the bottom of the app screen. For users tracking NICORETTE® QuickMist or NICORETTE® QuickMist SmartTrack™ usage, please ensure you track a usage for each spray i.e. If you spray twice, track twice.
What if I accidentally track a usage and need to cancel it?
If you accidentally track NICORETTE® QuickMist or Quickmist SmartTrack™ usage and you’ve not yet confirmed your track, you can click ‘cancel’ within the pop up that asks you if you want to track a usage. If you do accidentally record a use, it is possible to delete a tracked usage. Simply go to the dashboard, click on the box at the top left corner where it shows the number of NRT uses. Then click on the bin icon next to the NRT tracked usage you would like to delete.
How do I configure/link Nicorette® QuickMist SmartTrack™ with my phone?
No configuration of NICORETTE® QuickMist SmartTrack™ is needed. Once you have downloaded the Stop Smoking app, simply tap the product to the back of your phone to begin tracking.
Can I track other Nicotine Replacement Therapy (NRT) usage in the Nicorette Stop Smoking app?
The app is designed to be used with NICORETTE®QuickMist SmartTrack. However, you can also track any NRT usage in the app. Please note that NICORETTE®QuickMist SmartTrack™ is our only connected NRT product; if you’re using any other NRT products you must track them manually on the app. To manually track NRT usage and Cigarettes smoked in the app click the “+” icon on the navigation bar at the bottom of the app screen.
If I’m quitting cold turkey (without any products) can I still use the app to personalize my quit plan?
The app is personalised to your user profile so you can shape your personalised plan based on how you want to quit smoking. This means that you can track cigarette usage overtime without the help of NRT. The app was developed with behavioural scientists and includes lots of support content; this can be used with or without the use of NRT.
What if I lapse back into smoking?
If you lapse back into smoking, you can start back at level 1 (Preparing for your quit) or level 2 (Reduce your cigarettes). You do not need to reset the data unless you want to.
Can I restart a goal?
Yes! To restart a goal, go into the goals tab. Click on your active goal. At the bottom your active goal, click on the 3 dots on the bottom right next to the time and click “Restart goal”.
Can I reset the app?
If you lapse back into smoking or need to reset the app for another reason, you can do so in the ‘Settings’ section. This will reset all your data within the app – please note resetting the app will mean you will lose any previous tracking you have recorded.
What does the NICORETTE® Stop Smoking App track/measure?
The NICORETTE®Stop Smoking app has the capability to track your NRT and cigarette usage, money you could save and the length of time you have been smoke free. It can also help you to visualise your nicotine consumption behaviour over time. The NICORETTE®Stop Smoking app builds a personalised quit plan, enabling you to set your own milestones to reach your goal.
What are the key benefits/features of the NICORETTE® Stop Smoking app?
Quitting smoking is hard but the NICORETTE®Stop Smoking app can help you on your journey to becoming smoke-free. You can:
Tap and track your NRT usage via the NEW connected* NICORETTE®QuickMist SmartTrack™ Mouthspray, for a personalised way to quit smoking (*New connectivity via Near Field Communication (NFC) technology)
Set personalised goals within your quit smoking programme
Get helpful tips and support on how to stop smoking
Track your smoke-free days
Track how much money you could save from quitting smoking
Do I have to pay for the app and how do I download it?
The NICORETTE®Stop Smoking app is free to use. It is available to download on the Apple App Store and Google Play store. You can download the app here.
How will my personal data be used?
Please see the privacy policy on the NICORETTE® website or within the app for details on this.
What is a level and how do the levels work?
There are 4 different levels. Within each level there are goals for you to complete. A goal represents different portions of the level.
Each level is designed to support you from preparing to quit and reducing your cigarettes to going smoke-free and finally, reducing your NRT usage.
Level 1 mentally prepares you to start your quit journey.
Level 2 helps you to reduce the number of cigarettes you smoke over a period of time.
Level 3 supports you as you quit smoking and replace your cigarettes with NRT.
Level 4 helps you to focus on becoming nicotine-free by reducing your NRT.
To get the most from the app, it’s recommended to complete the levels designed to structure your quit journey.
You complete a level by achieving the goals within it.
If you have already stopped smoking, you can start at Level 3. If you enter level 3 you can still move back to levels 1 and 2 should you wish. These levels should be available and ‘unlocked’ for them to attempt.
How do I progress through the levels?
The next level is ‘unlocked’ after completion of all goals in the previous level, with the exception of Level 1 which can be skipped (so level 2 is unlocked straight away) if you do not wish to complete the goals.
A level is deemed completed when the overall aim of the level is completed i.e. smoke-free for 28 days etc.
You can re-attempt any goals from previous levels at any time if they wish. To do so, go into the goals tab. Click set a goal. Swipe left on the screen to move back to prior levels. Swipe right to move ahead levels. You can only start a level if have completed the level before i.e. level 2 has to be completed to unlock level 3.
Payment & Security
Your Payment Information is Processed Securely. We do Not Store Credit Card Details Nor Have Access To Your Credit Card Information.
Refund Policy
Thanks for purchasing with us! We want you to be 100% happy with your products, so if what you’ve ordered isn’t quite right, we offer a 7-day refund and exchange policy for your peace of mind.
All you need to do is simply contact us within 7 days of receiving your order, and we’ll be happy to offer a store credit, exchange, or refund on an item you've purchased from us. To contact us fill out this form.
Our returns policy includes:
change of mind
faulty items
incorrect item/damaged on arrival
an allergic reaction to a product
Change of mind
If you’ve had a change of heart with your order, we’ll be happy to offer a store credit, exchange, or refund on an item you've purchased from us, provided that:
you have a valid proof of purchase
the product is in its original packaging including manuals, pamphlets and all accessories
the product is in a re-saleable condition
the product has not been used or damaged
the product is not listed on our non-return items below
Please note, we will not be able to process change of mind returns on:
gift cards and vouchers
prescription, pharmacist only and pharmacy-only medicines
vitamins and supplements
baby/infant formula
sanitary goods
flammable liquids
consumable items (such as food)
sale items
clearance items
Items with more than 6 months expiry date
other products advertised as being non-refundable for change of mind.
If your item is faulty
If the item we’ve sent you is faulty, please contact us with a detailed description of the product fault, and a photo if possible.
VITAL+ will accept product returns and provide you with an exchange or refund where:
the product is faulty or is not of acceptable quality, or
significantly different to those shown or described to you, or
the product is not fit for its intended purpose, or
the product is unsafe, and
you can present your VITAL+ receipt, online tax invoice or other adequate proof of purchase
Please note, we will not be able to process returns on clearance items
VITAL+ may elect to return the product to the manufacturer to determine the nature of the problem. VITAL+ reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
If your item is incorrect or damaged on arrival
If your order is incorrect, or the item arrives damaged, please take a photo and fill out this form within 7 days of delivery. If you don’t notify us within 7 days, your request may be denied.
Please note, we will not be able to process returns on clearance items
If you have an allergic reaction to a product
All our products are meticulously tested and of the highest quality, but in the rare instance you have an allergic reaction to something you’ve bought from us, please take a photo of the reaction and discontinue use of the product immediately.
Allergy returns must be less than 10% used upon arrival back with us.
Please note, we will not be able to process returns on clearance items
How do I return my item?
To return your item, please fill out this form with information about the item you want to return.
Return the product along with your valid proof of purchase, to:
VITAL+ Pharmacy
Shop B2-954, Mascot, 2020, NSW
Once your return is received and inspected, we’ll send you an email to notify you that we’ve received your returned item and the status of your request.
All approved returns will automatically be applied to your credit card or original method of payment within five business days.
** Please note** If the requirements in this policy are not strictly complied with (for example, if you’ve indicated that a product is faulty and we later determine it’s not faulty, or a product returned for change of mind is not resaleable when we receive it) we will be unable to return the product to you, or provide you with a refund or exchange.
FAQ
Am I eligible for an exchange?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@vitalpharmacysupplies.com.au and send your item to: 91-93 Darlinghurst Rd, Kings Cross, NSW 2011, Australia.
Am I eligible for free return shipping?
For ‘change of mind’ returns, no exchanges can be provided, and the original shipping fee will not be refunded.
For faulty returns, the original shipping fee will be refunded for refund requests only.
Exchanges will be posted free of charge.
How long will it take to receive my refund?
Refunds can take up to 5 business days depending on your payment method. If you haven’t received a refund after 5 days, first check with your bank, then contact your credit card company. It may take some time before your refund is officially processed.
If you’ve done all of this and you still haven’t received your refund, please contact us at orders@vitalpharmacysupplies.com.au.
I've purchased an electrical item that’s still under warranty — what happens now?
Please contact us within the warranty period, and we’ll be happy to assist. Please note that some electrical warranties are processed through the Australian Distributor directly, and you may be asked to return the product directly to the supplier.
I've purchased an item incorporating free gifts and bundles — what happens now? (e.g.: Buy 2 Get 1 Free)
Where any product is purchased as part of a transaction qualifying for a free gift; gift with purchase, bonus offer or bundle offer, the gift or bonus items and all items within the bundle offer must be returned.
Any other questions?
If you have any queries about our Refund & Exchange process, or require further assistance, please email us at orders@vitalpharmacysupplies.com.au or call +61 2 9358 1822 (9am - 5pm AEST, Monday to Friday, excluding national public holidays).
You can also contact us via our online chat for further information.
